Text messages from Family Tire Co.
What we text, how you agree to it, and how to stop at any time.
What we text
Family Tire Co. sends texts only about things you asked for on this website:
- Sign-in codes, if you tick the optional box on the sign-in form: one code each time you ask for one.
- Your booking or order, if you tick the optional text box when you book: confirmation, changes and cancellations.
- One appointment reminder, by text if you ticked that box or ask for it on your confirmation page.
Marketing texts are separate: we send them only to people who tick a separate, unchecked box that asks for them, and no one needs to tick it to book or buy.
How you agree to texts
Signing in: next to your mobile number there is an unticked, optional box. We text a code only if you tick it and tap “Text me a code” on your garage, at checkout or when you book. The box says:
☐ Text me a one-time sign-in code at this number, from Family Tire Co. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Leaving the box unticked sends no code, and you never need to sign in to book or buy: guests can book and check out, and your confirmation email has a link to change a booking.
Booking: you give your mobile number when you book a visit or check out, so your store can reach you about the visit. Texts are your choice: next to the number there is an unticked box that says:
☐ Text me about this booking: confirmation, changes, cancellation and one reminder, from Family Tire Co. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Leaving the box unticked changes nothing about your booking. We email your confirmation if you gave an email address, and your store may call you.
Reminders: your confirmation page has a box to get, or stop, the one reminder text for your visit.
Every one of these forms links to this page and to our privacy notice. A booking needs a mobile number so your store can reach you, but you never need to agree to texts to book or buy.
How often, and what it costs
Message frequency varies with your sign-ins and bookings; most visits bring a few texts. Msg & data rates may apply. Carriers are not liable for delayed or undelivered messages.
Stop texts or get help
Reply STOP to any text to opt out (UNSUBSCRIBE, CANCEL, END and QUIT work too). We confirm once and send nothing more. Reply START to resubscribe, or HELP for help.
Or call your store:
- El Cajon: (619) 441-8888
- San Marcos: (760) 510-0000
Your number stays private
We never sell your mobile number, and we never share it, or your agreement to receive texts, with third parties or affiliates for their marketing. See our privacy notice and terms.
